Bank opening hours to be cut

NatWest Bank has contacted customers to say it will be cutting the opening hours of its Sleaford branch due to a drop in business over the counter.
By The Newsroom
Published 12th May 2016, 10:42 BST
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From August 1, the NatWest branch, in Northgate, Sleaford will only be open from 10am to 3pm Monday to Friday and will be closed at weekends. The branch had previously been open until 4.30pm.

NatWest spokesman Sean Palmer said: “This is because customers are increasingly using alternative ways to bank with us, such as online and mobile banking. As a result, branch transactions have fallen 46 per cent since 2010 whilst online and mobile transactions have grown by 400 per cent. Only nine per cent of their total transactions are now undertaken in branches compared to 25 per cent in 2010.”

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Customers will still be able to use cash machines to do transaction and can also pay in and take money out, check balances and get business coinage at the town’s two post offices.

“Our branches remain an important part of the service we provide customers,” said Mr Palmer.