'Hello Mum, I am using this phone as mine is broken': Lincolnshire Police warn of shocking phone scam targeting families
A Lincolnshire family was left devastated after a scammer pretending to be a relative convinced them to hand over a large sum of money.
The incident, reported on Thursday, January 29, involved a fraudster claiming to be a family member and asking for urgent financial help.
Police have arrested a 40-year-old man in connection with the case. He remains in custody as investigations continue.
Lincolnshire Police are now urging the public to remain vigilant, as fraudsters are increasingly targeting people with calls and messages claiming to be from family members, police officers, or bank staff. Their aim is to persuade victims to withdraw large amounts of money.
Police say the scam often starts with a seemingly innocent message, such as: “Hello Mum, I am using this phone as mine is broken.”
Other common openings may include: “Hi, it’s Emma…” or another familiar name.
Police say the scammer’s choice of name is usually coincidental — it’s not actually someone you know.
Once contact is made, the scammer will claim their phone is lost, damaged, or stolen and ask for money, often giving reasons such as needing to buy a new phone or pay a bill urgently.
Lincolnshire Police advice to stay safe:
- Always verify requests in person or by calling a number you already have for the person.
- Do not respond or transfer money without confirming the identity of the caller.
- Check on vulnerable friends or relatives, especially older family members, neighbours, or anyone who may be at risk.
Police emphasise that scammers are very convincing, but taking a moment to double-check can prevent serious financial loss.