Staff retrain to help bereaved families in Gainsborough during the coronavirus pandemic
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As the country was plunged into the first national lockdown, Celia Chapman and Trudi Hayes were redeployed to the crematorium, which is run by West Lindsey District Council
Trudi, a democratic and civic officer, at West Lindsey District Council said: “I initially offered to help to cover holidays and I thought I would only be covering the phones but gradually I have been trained to be able to cover all aspects of the service.
"I never thought that when I started that I would be fully qualified in a year and I do feel proud of what we have achieved.”
Celia, a senior elections officer at the council, had no elections to run as they were all postponed, which opened up the opportunity for her to learn the role.
She said: “Originally we thought we would be helping out in the office or in the Chapel but we never thought we would be involved in the whole process.
"Karen Smith, a senior crematorium officer and our mentor could see both Trudi and I had taken to the role and she put us forward for the qualification.”
Ian Knowles, chief executive of West Lindsey District Council, said: “I am incredibly proud of all our colleagues at West Lindsey District Council who have worked incredibly hard throughout the Covid-19 pandemic.”